Antje & Edwin Roestenburg: Antje

Antje Roestenburg (antje at roestenburg dot com)

Passionate about usability engineering and user experience design. Versatile and enthusiastic with proven commercial and interpersonal skills developed in international environments working both locally and remotely. Past experience includes user interface design and evaluation, software analysis and design, architecture, and requirements engineering in multinational environments within telecoms, manufacturing, and finance industries. Designed and developed stand-alone, client-server, mobile and Web applications and prototypes using various methodologies and tools. Looking for part-time opportunities within research and design of innovative user experience solutions.

Professional Experience

Freelance User Experience Designer		since 10/06
User experience design and prototyping of Web applications.

Senior Designer and Usability Analyst, Bruikbaarheidskenniscentrum, Rabobank (NL)		10/01 - 10/06
Senior Interaction Designer, TrefPunt, Rabobank (NL)		10/01 - 10/03
Interaction design and usability research of applications for Rabobank employees and customers.

Task analysis, user modeling, interaction design and prototyping of a Web-based, interactive data warehousing application for expert users. Design and prototyping of corporate HR portal, including online and offline forms, job database, and knowledge system. Ideation of personalized and role-based navigation. Requirements analysis, user interface design and usability evaluation of national lifestyle portal with integrated online marketplace. Conducted heuristic evaluations, field studies, and usability lab sessions. Compiled usability reports and design recommendations for internal and external applications. Contributed to evaluation and design of award winning public site and mobile banking. Contributed to evaluation and acceptance tests of local bank applications, such as Siebel CRM. Global market research of user experience groups and methodologies as input for future positioning and strategic planning. Definition of (future) products and services. Lead designer responsible for setting up interaction design team and introduction of usability engineering process within existing RUP framework. Definition and templates of standard design deliverables. Support and coaching of team members.

Senior Interaction Designer, Design Interpretive, Nortel (UK)		04/99 - 07/01
Interaction design and prototyping of Web and Java based applications within Service Management, Customer Care, and eBusiness.

Task analysis and user modeling of service provisioning, personalization and customer relationship management for wireless applications. Integrated service commerce solution and front office portal: Requirements specification, use case modeling, task flow analysis, prototyping and usability research at client sites. Design prime for IP VPN service activation solution. Invention and design of online tutor for Web based applications (US patent 09/689,435). Conceptual design and visualization of Service Ware solution. Design prime for self-serve and front-office applications. Development of visual stimulus material and prototypes of storyboards for market validation and usability research. Heuristic evaluation and redesign of Java-based IP VPN service activation. Contributed to corporate user interface design standard for Web applications. Support and coaching of junior team members in subject domains and design leadership.

Senior Consultant, E-Business Practice, Seer Technologies/Blue Phoenix (USA)		11/96 - 02/99
Research, design and implementation of commercial, transaction-based Internet solutions worldwide, including project-lead and user interface design.

Design and proof of concept of thin-client user interface for legacy applications. User interface design and prototyping of an online banking application. Project-lead and user interface design of a web-based kiosk application. Architecture, design and prototyping of an interactive portfolio management application using virtual reality technologies. Architecture, design and implementation of a CGI intranet architecture with interface to existing financial applications. Definition and presentation of training courses on Internet technologies, usability engineering, object orientation and Java. Input to marketing and product management of web-enablement solutions and component-based development. Definition and presentation of service offerings for eBusiness Practice. White papers on eBusiness, Java, Usability and Web development technologies.

Software Engineer, Center for Advanced IT, BICC (UK)		10/95 - 10/96
Requirements analysis, reverse engineering, evaluation and documentation of a knowledge-based interactive design system in an object-oriented client-server environment. Initiation and design of corporate Web site.

Master Thesis, DeMontfort University (UK)		05/95 - 09/95
Design, implementation and evaluation of an intelligent tutoring system.

Dissertation, CTB AG (Switzerland)		03/94 - 09/94
Analysis, design, and prototyping of an investment controlling system.

Placement, CERN (Switzerland/France)		03/93 - 09/93
Reverse-engineering and documentation of a material management system.

Placement, B.I.T. Digital Kienzle (Germany)		08/90 - 02/91
User interface evaluation and documentation of an office automation tool.

Education

M.S. Human Computer Systems, DeMontfort University (UK)		10/94 - 09/95
B.S. (Hons.) Computer Science (Exchange Student), DeMontfort University (UK)		10/92 - 02/93
Dipl. Wirtschaftinformatik, Fachhochschule Furtwangen (Germany)		10/89 - 10/94
Allgemeine Hochschulreife, Gymnasium Trossingen (Germany)		09/80 - 05/89

Skills

Tools and programming languages used include, amongst others: HTML, CSS, JavaScript, Java, JSP, XML, VRML, Perl, SQL, Macromedia Dreamweaver, Adobe Photoshop, Visio, Macromedia Director, Borland JBuilder, MS Visual Basic, Seer HPS.

Recent courses and seminars attended include, amongst others: Adaptive Path workshop, Nielsen Norman Group conference, SIGCHI.nl conference and presentations, Amsterdam Information Architects sessions, training on JSP and XML, NIBE certifications.

Fluent in German and English. Good French and Dutch. Some Italian.

Publications

Hartmann A. (1998). "Guidelines of Web Design". Hyperviews Online. Society for Technical Communication, Online Information SIG. Centinia F., Routen T., Hartmann A. (1995). "Statutor: Too Intelligent by Half". Eighth International Conference on Legal Knowledge-Based Systems, Maastricht.